SwitchOn
Privacy Policy
1.
Introduction
This
Privacy Policy is designed to help you understand what information we
collect at SwitchOn, how we use it, and what choices you have.
Some
key terms are defined as follows, and throughout this document:
Abee
Research Labs Private Limited ("SwitchOn", "we",
"us", or "our") is the company that collects and
processes Personal Data for the purposes described in this Policy
Personal
Data is any information relating to an identified or identifiable
natural person ("Data Subject")
Customer
is a legal entity with whom SwitchOn has an agreement to provide the
Services
2.
About SwitchOn
SwitchOn
is an Industrial tech company that helps manufacturing industries
identify plant-level bottlenecks and improve equipment efficiency.
Industries can create digital twins of their heavy assets, monitor
and predict availability and performance bottlenecks in advance, thus
ensuring better Efficiency for the Equipment as well as the Plant.
SwitchOn uses efficient edge computing systems to continuously
analyze high-frequency data streams of Vibration, temperature and
energy consumption. With a unique humanized AI model, industries can
predict hundreds of events to enable real-time Manufacturing
Intelligence from the shop-floor to the top-floor.
SwitchOn
is committed to the protection of Personal Data, including data that
we use for our own purposes, and that we maintain on behalf of our
Customers.
3.
Collection and Use of Personal Data
SwitchOn
collects information, including Personal Data, for the following
purposes:
Providing
and managing the Service
Internal
business purposes
Communicating
with you and production, operations, and maintenance departments
Recruiting
and managing personnel
Collecting
payment for the Service
To
understand and improve our Service and Website
This
Policy is not intended to place any limits on what we do with data
that is aggregated and/or de-identified so it is no longer associated
with an identifiable individual (Data Subject) or Customer of the
Services.
SwitchOn
Services are not directed to children under 16. If you learn that a
child under 16 has provided us with Personal Data without consent,
please contact us.
Providing
and managing the Service
In
the course of providing the Service, SwitchOn may receive, access,
analyze, process and maintain Personal Data on behalf of our
Customers and operational data of our customers.
Our
Customers determine the types of Personal Data that will be collected
and used within the Service, how it will be used and disclosed, and
how long it will be stored. For any questions related to how your
Personal Data is used by our Customers, please contact them directly.
Service
Data is the information that is processed on behalf of our Customers
during provision of the Service.
SwitchOn’s
privacy practices related to Service Data are not covered by this
Privacy Policy. They are detailed in the SwitchOn Service Data
Privacy Statement, or the applicable agreement relating to your
access to and use of the Service.
Account
Information, including contact information, user profile information,
and information about your payment method, is collected from you when
you register or authenticate into our Service and is used to manage
payment for the Service, enable us to provide support, and facilitate
communication.
SwitchOn’s
privacy practices related to Account Information are detailed below
and throughout this Privacy Policy.
Service
Usage Information is collected, including information about how you
are accessing and using the Service. We use this information to
understand and improve our Services, and to investigate and prevent
security issues, abuse, fraud.
SwitchOn’s
privacy practices related to Service Usage Information are detailed
below and throughout this Privacy Policy.
Internal
Business Purposes
SwitchOn
collects the following information from you through our Platform
(https://switchon.io), social media, and other channels for the
following purposes:
Communicating
with you and production, maintenance, and operations teams
Responding
to your request for a product demo: When you request a demo, we may
collect your first and last name, job title, business email address,
and information about your company. We use this information to
contact you and otherwise facilitate your demo.
Responding
to your inquiries: When you contact us with a comment, question or
complaint, you may be asked for information that identifies you, such
as your name, address and a telephone number, along with additional
information we need to help us promptly answer your question or
respond to your comment. We may retain this information to assist you
in the future and to improve our customer service and service
offerings (including the Service and Website).
Informing
you about products and services. We may use your contact information
for our own marketing or advertising purposes. We do not sell or rent
your Personal Data to third parties. You can opt out of these at any
time by following the steps outlined below.
Recruiting
and managing personnel
Processing
your job application. If you apply for a job at SwitchOn, you may
provide us with certain Personal Data about yourself, such as
information contained in a resume, cover letter, or similar
employment-related materials. We use this information for the purpose
of processing and responding to your application for current and
future career opportunities.
Managing
employees and contractors. If you join the SwitchOn team as an
employee or contractor, we will use the information you provided, as
well as information we create about you, for human resources purposes
including verifying your eligibility and qualifications, performance
management, to provide compensation and benefits, investigate
incidents, and otherwise facilitate the relationship.
Collecting
payment for the Service
Collecting
payment. For Customers that purchase our Service, we collect and
process information about how you use the Service, and your Account
Information (including contact information, user profile information,
and information about your payment method) for the purpose of billing
you.
To
Understand and Improve our Services and Website
Understanding
how you use the Service. Service Usage Information is collected,
including information about how you are accessing and using the
Service. We use this information to understand and improve our
Services, and to investigate and prevent security issues, abuse,
fraud.
Visiting
our Website. We collect the IP (Internet protocol) addresses of all
visitors to our Website and other related information such as page
requests, browser type, operating system and average time spent on
our Website. We use this information to help us understand our
Website activity, and to monitor and improve our Website. In addition
to the information described above, our Website uses Cookies. Please
refer to the Cookie Policy below for additional details.
Third
Party Links. Our Website may contain links to other websites that
SwitchOn does not own or operate. We provide links to third party
websites as a convenience to the user. These links are not intended
as an endorsement of or referral to the linked websites. The linked
websites have separate and independent privacy policies, notices and
terms of use. We do not have any control over such websites, and
therefore we have no responsibility or liability for the manner in
which the organizations that operate such linked websites may
collect, use or disclose, secure and otherwise treat Personal Data.
We encourage you to read the privacy policy of every website you
visit.
4.
Disclosure of your Personal Data
As
a matter of practice, SwitchOn does not disclose, trade, rent, sell
or otherwise transfer Personal Data, except as set out in this
policy.
We
may transfer or disclose Personal Data as follows:
Service
Provider Arrangements. We may transfer (or otherwise make available)
Personal Data to third parties who process it on our behalf for the
purposes noted above. These third parties may access, process or
store personal data in the course of providing these services, but
based on our instructions only.
As
of the date hereof, these third-party providers include technical
operations such as database monitoring, data storage and hosting
services and customer support software tools.
Changes
to our Business Structure. SwitchOn may share or disclose data if we
engage in a merger, acquisition, bankruptcy, dissolution,
reorganization, sale of some or all of SwitchOn’s assets,
financing, acquisition of all or a portion of our business, a similar
transaction or proceeding, or steps in contemplation of such
activities (e.g. due diligence).
Compliance
with Laws. SwitchOn and our Indian, and other Service Providers may
share or disclose Personal Data to comply with legal or regulatory
requirements and to respond to lawful requests, court orders and
legal process.
Enforcing
Our Rights, Preventing Fraud, and Safety. SwitchOn may share or
disclose data to protect and defend the rights, property, or safety
of us or third parties, including enforcing contracts or policies, or
in connection with investigation and preventing fraud.
5.
Your Rights
Access
and Correction of Personal Data
If
we receive a request from an individual to access or update Personal
Data we have collected on behalf of a particular Customer, we will
direct that individual to the relevant Customer. We will assist our
Customers wherever possible in responding to individual access
requests.
If
you submit Personal Data via our Website or otherwise provide us with
your Personal Data, you may request access, updating or correction of
your Personal Data by submitting a written request to us. We may
request certain Personal Data for the purposes of verifying your
identity.
6.
How We Protect Personal Data
SwitchOn
takes security seriously. We take various steps to protect
information you provide to us from loss, misuse, and unauthorized
access or disclosure. These steps take into account the sensitivity
of the information we collect, process and store, and the current
state of technology.
To
learn more about current practices and policies regarding security
and confidentiality of Personal Data and other information, please
see our Security Practices; we keep that document updated as these
practices evolve over time.
7.
Cookie Policy
SwitchOn
uses cookies and similar technologies like single-pixel gifs and web
beacons, to record log data. We use both session-based and persistent
cookies.
Cookies
are small text files sent by us to your computer and from your
computer or mobile device to us each time you visit our website or
use our desktop application. They are unique to your account or your
browser. Session-based cookies last only while your browser is open
and are automatically deleted when you close your browser. Persistent
cookies last until you or your browser delete them or until they
expire.
Some
cookies are associated with your account and Personal Data in order
to remember that you are logged in and which parts of the Service or
Website you are logged into. Other cookies are not tied to your
account but are unique and allow us to carry out site analytics and
customization, among other similar things. If you access the Services
through your browser, you can manage your cookie settings there but
if you disable some or all cookies you may not be able to use the
Services.
SwitchOn
sets and accesses our own cookies on the domains operated by SwitchOn
and its affiliates. In addition, we use third parties like Google
Analytics for website analytics. You may opt-out of third-party
cookies from Google Analytics on its website. We do not currently
recognize or respond to browser-initiated Do Not Track signals as
there is no consistent industry standard for compliance.
8.
Changes to this Privacy Policy
This
Privacy Policy may be updated periodically to reflect changes to our
Personal Data handling practices. The revised Privacy Policy will be
posted on the Website. If you continue to use the Service or the
Website after the changes are in effect, you agree to the revised
Notice.
We
strongly encourage you to please refer to this Privacy Policy often
for the latest information about our Personal Data handling
practices.
9.
Contact Us
Please
contact SwitchOn if:
you
have any questions or comments about this Privacy Policy;
you
wish to access, update, and/or correct inaccuracies in your Personal
Data; or
you
otherwise have a question or complaint about the manner in which we
or our service providers treat your Personal Data.
You
can reach us by emailing info@switchon.io or at our mailing address
below:
Abee
Research Labs Private Limited
NASSCOM
CoE IoT
Domlur
Bengaluru
Karnataka
560008
Third
Parties
We
use a limited number of third-party providers to assist us in
providing the Services to our Customers. As of the date hereof, these
third-party providers perform technical operations such as database
monitoring, data storage and hosting services and customer support
software tools. These third parties may access, process or store
personal data in the course of providing these services, but based on
our instructions only.
